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Role: Technical Support Engineer

Job Description:
a) Answer & Manage incoming Calls, Emails and Chats.
b) Setup screen-sharing sessions with customers to troubleshoot issues.
c) Validate feature/enhancement requests on the product and bring it to the attention of the Product team.
d) Keeping Product knowledge updated with growing industry standards.

Job Qualification:
a) Excellent Communication Skills
b) Basic programming skills in C/C++/Java is an asset.

Note: Only shortlisted candidates will be contacted for an interview.

Source:
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Current/Previous Company: *
Years of Experience: *
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Current/Previous CTC: *
Expected CTC: *
Preferred Work Location: *
Attend any interview at Zoho in last 6Months?: *
Notice Period: *

Attachment Information

Resume: *
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