Zoho | Technical Support Engineer

Job Location: Chennai, Madurai, Salem & Tirunelveli

We're looking for someone with:
  • Proficiency in English
  • Attention to detail and a strong desire to learn
  • Ability to work independently and deliver value to the customers and the company
  • Should be willing to work in night shifts
  • Must be interested in the accounting and finance side
Job Description: 
  • Answering customer queries through phone, e-mail & chat about product features and capabilities.
  • Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team.
  • Prompt communication of customer requirements to the development team.
  • Facilitate with product demos, implementations and training.

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