Job Location: Chennai, Madurai, Salem & Tirunelveli
We're looking for someone with:
- Proficiency in English
- Attention to detail and a strong desire to learn
- Ability to work independently and deliver value to the customers and the company
- Should be willing to work in night shifts
- Must be interested in the accounting and finance side
Job Description:
- Answering customer queries through phone, e-mail & chat about product features and capabilities.
- Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team.
- Prompt communication of customer requirements to the development team.
- Facilitate with product demos, implementations and training.